Dial up phone number change

Within the next month Big River Internet will be upgrading its services to a National level. This means, by the use of one 0198 number you can have access to Big River Internet Australia Wide.

What this means to you
To enable us to do this we are required to change our current 019 Dial up phone number to a new number.

BRI clients currently use the number 019 830 8042.

The New number you will need to change this to is 019 8333 864. It is important to change this number as soon as possible. You may do this yourself by following the instructions below.

We apologise in advance for any inconvenience but assure you that the change is for the better, allowing you to access your Big River Internet account from any part of Australia at a local call rate.

The old number will still work for the next few weeks until most changes have been made.

Below are instructions on how to change this phone number manually in your computer. Please follow these instructions and if you have any troubles then contact our technical support team.

Manual instructions:

*Changing your phone number manually for Windows XP*
Click on the Start button
Click on the Connect to option
Click on Show all Connections
Right click on the Big River Internet icon and select properties from the menu.
Click once in the phone number box with the left mouse button and use the delete key on the keyboard to remove the old phone number.
Now type in the new phone number 019 8333 864 and click the Ok button at the bottom of the properties page

*Changing your phone number manually for Windows 95/98*
Double click with the left mouse button on the "My Computer" icon on the desktop.
Double click with the left mouse button on the Dial-Up Networking icon.
In Dial-Up Networking click once with the right mouse button on the Big River Internet dial up icon and select properties from the menu that should appear.
Click once in the phone number box with the left mouse button and use the delete key on the keyboard to remove the old phone number.
Now type in the new phone number 019 8333 864 and click the Ok button at the bottom of the properties page

*Changing your Dial up phone number manually for Windows 2000*
Double click with the left mouse button on the My Computer icon on the desktop.
Double click with the left mouse button on the Control Panel icon.
Double click with the left mouse button on the Dial-Up Networking icon.
In Dial-Up Networking click once with the right mouse button on the Big River Internet dial up icon and select properties from the menu that should appear.
Click once in the phone number box with the left mouse button and use the delete key on the keyboard to remove the old phone number.
Now type in the new phone number 019 8333 864 and click the Ok button at the bottom of the properties page.

*Changing your Dial up phone number manually for Windows NT 4*
Double click with the left mouse button on the My Computer icon on the desktop.
Double click with the left mouse button on the Dial-Up Networking icon.
Select the Big River Internet Phone Entry. Click on the More button and select the Edit Entry option.
Click once in the phone number box with the left mouse button and use the delete key on the keyboard to remove the old phone number.
Now type in the new phone number 019 8333 864 and click the Ok button at the bottom of the properties page

*Changing your Dial up phone number manually for Macintosh*
Click on the Apple menu.
Click on Control Panel.
Click on Remote Access.
In Remote Access delete the old phone number and type in the new Big River Internet phone number 019 8333 864.
Close Remote Access and save the changes.

Please try and follow these instructions before you call Big River Internet as you may experience delays as we talk to each customer who needs to make these changes. Technical support will be able to assist you with any of these changes if, by following the above instructions you can not connect to Big River Internet.

Please call on (02) 6646 1883.